Privacy Policy

1. Introduction

Goldpac ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and handle your personal information.

2. Information We Collect

We may collect personal information that you provide to us through our AI Chatbot and platform, including:

• Name and contact details (email address).
• Property address (if provided).
• Communication preferences and interaction history with our AI tools.
• Technical data (IP address, browser type, cookies) via PostHog and Vercel Analytics for service improvement.

3. How We Use Your Information

We use your information to:

• Provide personalized property staging advice and ROI reports.
• Contact you regarding your interest in our services.
• Improve our AI models and platform performance.
• Comply with legal and regulatory obligations.

4. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorized access, or disclosure. We use secure servers and encrypted connections where appropriate.

5. Your Rights (Australia)

Under the Australian Privacy Principles, you have the right to access and correct the personal information we hold about you. You may also request the deletion of your data by contacting us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@goldpac.com.au